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FAQs

Where can I get parts for my Bryant equipment?

Air Conditioning Experts, Inc. at 205-COOLING (266-5464)

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Why can't I find the correct size furnace filter at my local home improvement store?

Many filters shipped with Bryant units are made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, true Bryant replacement filters can only be purchased through your local Bryant Dealer, Air Conditioning Experts, Inc. However, keep in mind that some Bryant filters are reusable, and can be washed by hand in cold water.

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I need help troubleshooting a problem with my equipment.

Your Bryant dealer is your troubleshooting expert, and is glad to help you. In addition, Bryant also provides a network of troubleshooting technicians at Bryant distribution centers across the country. Should your dealer encounter a situation that requires additional factory help, just ask him or her to contact their Bryant service manager for assistance.

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Where can I find literature about my Bryant products, such as owner’s manuals, installation guides and product specifications?

Just visit http://www.bryant.com/apps/finddocs/form.jsp?b=n to find complete information. Just use the search tool to locate the right information for your model.

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Which Bryant equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Air Conditioning Experts, your local < a href="http://www.bryant.com/pros/index.shtml" class="external">Bryant dealer can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family's needs.

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What does my warranty cover?

Under the standard factory limited warranty, Bryant covers defects in material and workmanship during the warranty period. If a defect is found within the warranty period, Bryant will provide a new or remanufactured part, at Bryant's sole option, without charge for the part itself. The limited warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, Air Conditioning Experts, Inc. your Bryant dealer will also be able to provide you with the information.

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How much will a new system cost?

Please contact Air Conditioning Experts, Inc. your Bryant dealer for pricing at 205-COOLING. Each independent, experienced Bryant dealer establishes his or her equipment and labor prices.

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Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system outdoor cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the indoor unit. Your dealer has access to the equipment specifications and can provide you with the actual combination rating for your system.

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